Shipping & Returns
calgaryvapor.com shipping policy:
All orders are shipped by Canada Post Alberta, Canada.
Shipping cost is a flat rate of $9.99.
Free shipping on all order of $100 or more , nation wide.
Delivery rates vary based on location. Here is the breakdown of estimated delivery times:
Expedited Parcel - Next business day locally, 1 to 3 business days regionally, and 2 to 7 business days nationally between major Canadian centers.
Xpresspost - Next day locally, 1 to 2 days regionally, and 2-3 days nationally.
Once you have placed your order and payment is confirmed, you will receive an email with your tracking number, and other shipping information.
We ship all products as follows: No signature required, No leave at door.
All orders are sealed in a bubble wrapped envelopes. All e-liquid is individually sealed in zip lock bags. All batteries, atomizers, etc. are further bubble wrapped or individually boxed. All orders come with a physical copy of your order. Starter kits also come with an information booklet.
When possible, Xpresspost is our standard delivery method. This is the fastest shipping method available in Canada after next-day shipping. There are two reasons why we would not use Xpresspost:
When the delivery time of Xpresspost is the same as expedited parcel service.
When the cost of Xpresspost exceeds $15.
In the unlikely event that your order arrives damaged, or does not arrive at all, please contact us. It is the shipper’s responsibility to contact Canada Post to begin the process of tracing and/or making an insurance claim on an item. This process can take 14-30 business days to complete.
Orders placed between 9:00 AM (Mountain Time) and 1:00 PM(Mountain Time) from Monday through Friday, will be shipped same day. Orders placed after 1:00 PM (Mountain Time) and up will be shipped next day at 10:00 am. Orders placed on Saturdays and Sundays, will be shipped next Monday at 10:00 am.
All sales are finals . Exceptions to hardware defects, we will replace the defective item or issue a store credits. Please see warranty section for more information.
✓ We Ship All Over Canada
✓ E-liquids Priced for Success
✓ Large Inventory Selection
✓ Fast Shipping – Quick Turnaround