Payment & Warranty
Some of our products are covered by an unconditional 30 days warranty. We want our customers to be extremely satisfied with their purchase with CalgaryVapor.com. This warranty will not begin until the order has been validated as received by Canada Post. Replacement parts will be shipped in your next order.
Here are the exceptions to the 30 day warranty:
Atomizers/Cartomizers/Clearomizers/Sub Ohm Tanks: Cartomizers are by nature disposable. We offer a guarantee against DOA (Dead on arrival) warranty. This policy covers: 510 atomizers, 510 cartomizers, 510-E clearomizers, Sub Ohm tanks, RTAs, RDAs, RDTAs, drip tips, Mechanical Mods, Regulated Mods, and 18650 Batteries.
E-Liquid: For sanitary reasons, there is no warranty on e-liquid. All sales are final on e-liquid.
Cartridges & Drip Tips: For sanitary reasons, there is no warranty on cartridges and drip tips.
If you experience any issues with any products you purchase from Calgary Vapor, simply contact us, to send the details of the return. Once the product has been determined faulty, a new product will be shipped to the same address as used for the original shipment. In order to make the process faster, ,customers are required to send us a 30-40 second video showing the malfunction / defect problems. Once we receive the video ,we will proceed and confirm either by replacing the defective item or issue store credits by customer requests.
We are currently accepting the following types of payment:
For Interac e-Transfer, Please send payment to : firstname.lastname@example.org
Email Transfer Question: Any question you think of.
Answer: calgaryvapor ( all one word lower case)
Visa Debit, MasterCard Debit, Visa, Master Credit Card Payment
As soon as payment is received, orders will be prepared and shipped within 24 hours or less. An email confirmation of transfer and shipment will be sent.
Invoices will be sent out with orders.
Payments types accepted at the store:
Visa, Master, Visa Debit, and MasterCard Debit